Tara Admin

ConnectOWL AI Assistant Management

Whitelist

Manage phone numbers that Tara responds to

Total
0
Internal
0
Client
0

Contacts

NumberNameRoleCompanyActions
No contacts yet

Group Mapping

Link WhatsApp groups to Pro-M workspaces

Groups
0
Workspaces
0

Mappings

GroupWorkspacesBehaviorActions
No mappings yet

Group Profiles

Customize Tara response style per group

Profiles
0

Profiles

GroupStyleEscalationSLAActions
No profiles yet

FAQ

Auto-answer common questions per group

Total
0
Active
0

FAQ Entries

GroupQuestionAnswerStatusActions
No FAQ entries yet

Issue Routing

Forward client issues from CS groups to internal groups

Routes
0
Open Issues
0
Resolved
0

Routes

CS GroupInternal GroupReminderActions
No routes yet

Issues

CS GroupSummaryFromStatusCreatedActions
No issues yet

SLA Rules

Auto-respond outside business hours

Rules
0
Active Now

SLA Rules

GroupScheduleBehaviorCooldownAudienceStatusActions
No SLA rules yet

Group Members

Member profiles per group — who they are, how they communicate

Total Members
0
Internal
0
Client
0

Members

GroupNamePositionRoleStyleActions
No members yet

Group Knowledge

Accumulated insights Tara has learned about each group

Total
0
Approved
0
Pending
0

Knowledge Entries

GroupCategoryContentSourceStatusActions
No knowledge entries yet

Intelligence

Tone profiles and learning activity per group

Tone Profiles
0
Learning Runs
0

Tone Profiles

GroupLanguageToneFormalityEmojiSourceActions
No tone profiles yet

Learning Logs

GroupTypeMessagesInsightsSummaryDate
No learning logs yet

User Management

Manage admin console access

Users

UsernameDisplay NameRoleCreatedActions

Edit Contact

Edit Mapping

New Profile

New FAQ

Edit SLA

Centang hari = aktif. Full Day = 24 jam. Kosongkan jam pakai default di atas.

New User

New Member

New Knowledge

New Tone Profile